If you don't have access to the Internet, you can use the IVR of the office.

If the IVR isn't active, call DoctorDoctor support at 02142198000; If there is no need to prepay for the visit, we will register your appointment.

The online appointment of doctors whose admission capacity has been completed is disabled.

To be immediately informed of the re-opening of appointments, click on the option "Notify when appointment is open" in the doctor's profile.

After registering an appointment, the follow-up code and additional information of the office can be viewed in three ways:

1. The "Successful Appointment Registration" page that is displayed to you immediately.
2. From the user account and My Appointments section.
3. A text message that will be sent to you after registering the appointment.

Viewing information in any of these methods means successful appointment registration.

To receive an appointment, an amount related to the appointment service (including: online appointment fees, value added tax and SMS services) will be charged from the user.

You may also pay part of the visit fee online to receive an appointment from some doctors. In this case, you will pay the difference when you visit in person.

The cost of each doctor's visit varies depending on the level of expertise. To know the exact amount of the visit, you can call the office number in the doctor's profile.

The comments of previous clients are available in the doctor's profile. By viewing the score of each doctor and checking the comments, you can reach the doctor you want.

Yes. The user can cancel or move the appointment to another time through the list of my appointments in his profile
If the appointment is canceled by the user within the period specified in the refund rules and regulations, the amount paid will be returned to the user's wallet immediately

After entering the doctor's profile, in the "Comment and rating" section, click on the option "Register comment and rating" and register your comment. Please note that you must be logged in to your account to post a comment.